Frequently Asked Questions
Do you offer delivery for local orders?
No. Unfortunately at this time we do not offer delivery.
Do you offer gluten free or vegan chocolate chip cookies?
No, not currently. At this time we only offer chocolate chip cookies that contain wheat flour, butter and eggs. Gluten free cookies are on our mind though, and we will be sure to let you know if they become available.
Do you offer any other baked goods than chocolate chip cookies?
No, not currently. We’re solely focused on bringing you the best chocolate chip cookie you’ve ever had. If our menu grows, we’ll let you know!
Are your baked goods organic?
No. While some of our ingredients may be organic (depending on availability), our products are not 100% organic. That being said, sourcing high quality ingredients is very important to us. The best quality ingredients makes for a better tasting cookie.
Can we talk about food safety?
Yes, of course. In addition to cleaning and sanitizing work surfaces, equipment and utensils, standard food safety protocols are in full effect. Our bakery only sells items that are baked at temperatures over 160°F (75°C) for longer than 3 minutes, the conditions needed to kill viruses and bacteria. Gloves are worn when preparing food and changed often if other surfaces are touched while baking. If we feel the least bit unwell, we do not bake!
Where do you make your cookies?
Our cookies are produced in a home kitchen in accordance with Colorado Cottage Foods Law. On that note, the state requires us to disclose the following: “This product was produced in a home kitchen that is not subject to state licensure or inspection. This product is not intended for resale.”
Are your cookies perishable?
No. Our cookies do not require refrigeration and are shelf stable. That being said, they do not contain preservatives, so we recommend keeping them stored in an airtight container to maintain freshness.
Can your baked goods be found in local food co-ops or natural grocery stores?
Not yet, but we’d love for it to grow to that level.
I need some sweet treats for my son/daughter's party, work event, holiday get-together, etc and I don't have time to be in the kitchen! Can you help?
You bet we can! We limit our online orders to a maximum of 3 dozen cookies. If you need more than that, send us a message and we’ll work something out.
Are your cookies chewy or crunchy?
Our cookies have a slight crispiness on the outside and are chewy on the inside. (Sorry, crunchy cookie lovers!)
What do you do with my personal information?
Send you updates about our latest product offerings, coupon codes and promos! Nothing nefarious. We don’t sell your information, ever, and honestly, we wouldn’t know how to do that in the first place!
What is your return, exchange and refund policy?
All sales are final and we do not accept returns or exchanges. We put a lot of effort into making the highest quality cookies and shipping them with care. We want you to be happy with your purchase. If you have any issues with your order, please contact us.
How should I store my cookies? And can I freeze them?
Your cookies will be shipped in packaging that is designed to keep them fresh during transit. After they arrive, we highly recommend putting your goodies in an airtight container, especially if it’s not going to be consumed right away. It can stay out on the counter for 2-3 days, up to a week in the refrigerator, or approximately 3 months in the freezer.